Vacancies

Risk Manager

An opportunity has arisen for a Risk Manager to join our Risk & Compliance team!

The job holder will be responsible for:

• The delivery of an effective Risk Management Framework across Manx Financial Group PLC (in line with key responsibilities detailed in the job description;
• Leading a programme of Risk and Control Assessments across Conister Bank Limited, Conister Finance & Leasing Ltd, and Edgewater Associates Limited;
• Managing and developing a framework of risk appetite measures, including key operational risk metrics; and
• Supporting the Head of Risk & Compliance and other Senior Managers in discharging their duties under the Controlled Function and Senior Managers Certification Regimes.

The successful candidate will hold a relevant qualification or have a minimum of 5 years relevant industry experience (e.g. Compliance, Risk, Internal Audit, Legal) and have extensive experience of risk management and risk reporting.

We would welcome applications from both the UK and IOM as there is scope for the role to be based in any of our locations (Isle of Man, Manchester or Newbury).

Please see below for a full job description or to apply.

General Purpose

• Delivery of an effective Risk Management Framework across Manx Financial Group PLC (in line with Key Responsibilities detailed below).
• Lead a programme of Risk and Control Assessments across Conister Bank Limited, Conister Finance and Leasing, and Edgewater Associates Limited.
• Manage and develop a framework of risk appetite measures, including key operational risk metrics
• Support the Head of Risk and Compliance and other Senior Managers in discharging their duties under the Controlled Function and Senior Managers Certification Regimes.

Note

• this role will require some travel between the IOM and UK.
• this is a Second Line of Defence role, but may move to the First Line of Defence once the risk framework matures.

Key Responsibilities

• Provide the Executive Risk Committee, Audit Risk and Compliance Committee, and subsidiary Boards with an objective evaluation of the adequacy and effectiveness of internal control and the risk management framework;
• Ongoing development of the Risk Management framework, designing, building and implementing robust tools for managing risk across the Group;
• Identify, document, assess and monitor the risks to which MFG are exposed, and the controls in place to manage those risks (using recognised risk management methodologies);
• Actively identify control weaknesses and assist in the design, documentation and implementation of more robust controls;
• Work actively and collaboratively with the business to ensure a consistent and integrated approach is applied to risk management, embedding the use of risk management tools in the First Line of Defence;
• Monitor control enhancement activity to ensure complete and timely remedial action for control weaknesses;
• Manage an incidents and events framework, capturing errors, losses, and operational complaints – assessing root cause, assisting with effective remedial action actions, and analysis and reporting;
• Develop and regularly prepare formal reports for internal Committees, ARCC and Board on planned, in-progress and completed activity, including comprehensive issues tracking data;
• Present reports to internal Committees, ARCC and Board as required;
• Actively train and coach employees on the key concepts of risk management to foster a positive risk management culture;
• Link the Risk Management Framework to the Independent Capital Adequacy Assessment Process, supporting preparation of the ICAAP document as required;
• In conjunction with the Monitoring Manager, assess and monitor key operational controls required by regulation (eg business continuity);
• Conduct control audits/investigations as required, identifying and assisting with the resolution of risk issues;
• Assist with general risk matters and enquiries from the business and external advisors or regulators.

Knowledge, Experience and Skills

• Hold a relevant professional qualification, or have a minimum of 5 years relevant industry experience (e.g. Compliance/Risk/Internal Audit/Legal);
• Extensive experience of risk management and risk reporting, preferably in an organisation with multiple business line and geographies;
• Up to date working knowledge of international risk management methodologies and industry developments;
• Systematic approach to work with demonstrable ability to deliver to deadline, whilst maintaining attention to detail;
• Ability to work independently and manage own workload under pressure;
• Strong Strategic and analytical thinking, with a focus on efficient problem solving;
• Excellent verbal and written communication skills, with experience of presenting to senior management and internal committees.

Principle Accountabilities

Report to and work under the direction of the Head of Risk and Compliance

Working Relationships

• Independent and direct access to the Group’s responsible officers.
• Unfettered access to all business lines and support departments, with the authority to examine business processes, documents and speak to any member of staff in order to accomplish stated objectives.

Decision Making Authority

• Empowered to make basic administrative decisions.
• All other decisions to be ratified by the Head of Risk and Compliance.

Competency Framework

• Planning and Accountability - Level 4
• Adaptability and Learning - Level 3
• Judgement - Level 4
• Communication - Level 3
• Teamwork - Level 4

Head of Risk & Compliance

We're recruiting for a Head of Risk & Compliance to join our Group!

The job holder will be responsible for the continued successful delivery of the Risk & Compliance functions across Conister Bank Limited (“the Bank”); Edgewater Associates Limited (“Edgewater”) and their operating subsidiary companies.

The successful candidate will have up to date working knowledge of international financial risk and regulatory standards and experience in compliance and risk report, preferably in an organisation with multiple business line and geographies.

If you are looking for a role that will challenge you and you have relevant industry experience, please see below for a full job description or to apply.

General Purpose

The job holder will be responsible for the continued successful delivery of the Compliance & Risk functions across Conister Bank Limited (“the Bank”); Edgewater Associates Limited (“Edgewater”) and/or their operating subsidiary companies.

Key tasks and responsibilities

A.        Compliance

• To provide Compliance support and ensure adequate and effective controls are in place to mitigate against operational and regulatory risks.
• Identify potential areas of compliance vulnerability and risk; develop/implement corrective action plan for resolution of problematic issues and provide general guidance on how to avoid or deal with similar situation in the future;
• Independently raise awareness to management, and the Group Audit, Risk and Compliance Committee (ARCC) and Board if required, on any deficiencies in the Bank or Edgewater’s compliance with its regulatory obligations and ensure appropriate action is taken to address issues raised;
• Providing both management and the audit committee with an opinion on the internal regulatory controls;
• Ensure compliance with all legislation, regulation and applicable codes of practice in the markets in which we operate;
• Review and analyse new legislation and regulation, assess the impact, plan the implementation of regulatory change and embed within company policies and procedures;
• To ensure that compliance procedures for all Group companies covering both the Isle of Man and UK regulatory regimes are kept up to date, including Conister Bank Limited and Edgewater Associates Limited;
• Provide compliance reports to the ARCC and Board on a quarterly basis, or more frequently if required;
• Ensure all relevant regulatory registers are maintained;
• Oversee the planning and execution of the annual Compliance monitoring plan to ensure compliance with all legislation, regulation and applicable codes of practice in the markets in which the companies  operates;
• To lead regulatory visits and inspections. Including completion of preparatory work with relevant department heads, management of on-site examinations and follow-up activity;
• Oversee the AML & CFT monitoring plan and financial crime training programme.

B.      Risk Management

• Responsible for classifying, evaluating and monitoring the risk-management governance framework in line with related policies and guidelines to meet industry regulations and standards.
• Work collaboratively with businesses and corporate specialists to ensure a consistent and integrated approach is applied to risk governance that aligns to the overall Risk Management mandate.
• Provide the ARCC Group and subsidiary Boards with an independent and objective evaluation of the adequacy, effectiveness and quality of internal control and risk management framework;
• To develop, with the approval of the ARCC and the relevant Board of Directors, a quantitative and qualitative the risk appetite statement to provide a framework against which risk management can be measured;
• Responsible for the development and oversight of the risk framework, including business and operational risk assessments and the production of the Bank Independent Capital Adequacy Assessment Process document;
• Actively considers the inherent, material risks of the Bank and Edgewater.  Analyses the risk profile and seeks confirmation that the risks are being appropriately identified, assessed and mitigated to desired level (i.e. within Risk Appetite);
• Development of the Operational Risk Assessment and reporting regime. This involves designing, building and implementing robust tools for the identification, assessment and mitigation of operational risk across the Bank and Edgewater.  This spans diverse business lines and characteristics and involves working with heads of departments to identify and evaluate key operational risks;
• Recommend changes to controls and procedures to minimise exposure where these are not felt sufficient to mitigate the underlying operational risks;
• Facilitating testing of the annual business continuity test plan.  Responsible for planning, fieldwork and reporting of business continuity testing within agreed timescales;
• Conduct in-depth investigations, identifying and resolving risk issues;
• Consolidate key business and operational risks into a central risk register, providing analysis on information provided therein;
• Manage, guide and train employees on the key concepts of business and operational risk;
• Conduct demonstrations and presentations to board members, stakeholders and clients as required.

Key Regulatory Responsibilities

• Business responsibility – see Key Tasks and Responsibilities above.
• To act as the Compliance Officer for the Bank and Edgewater with responsibility for ensuring compliance with all legislation, regulation and applicable codes of practice in the various jurisdictions that the companies operate;
• To act as Money Laundering Reporting Officer for the Bank and Edgewater with responsibility for the review and assessment of all suspicious activity reports and act as liaison for all external regulatory and enforcement enquiries;
• To act as Deputy Data Protection Officer for the Bank and Edgewater and assisting with Data Protection guidance and training to all staff and the co-ordination of Subject Access Requests;
• The role holder must be approved by the Isle of Man FSA as a “Key Person” and UK FCA to perform the controlled function “CF 10 – Compliance Officer” and “CF11 – MLRO”.
• Assist with compliance matters and enquiries from external advisors or regulators;
• Manage and train the Compliance and Risk Team.

Principle Accountabilities

• To the Managing Director of Conister Bank Limited, the Group Audit, Risk and Compliance Committee, Executive Risk Committee and the Bank’s Board of Directors.

Business Risk Awareness

• As a member of the senior management team provide leadership to employees in support of delivery of the operating plan and the development of a positive risk and compliance culture.

Working Relationships

• Independent and direct access to responsible officers;
• FSA and FCA to ensure ongoing compliance with regulations;
• Unfettered access to all business lines and support departments, with the authority to examine business processes, documents and speak to any member of staff in order to accomplish stated objectives.

Decision Making Authority

• Empowered to make sure all Compliance and Risk documentation related issues in line with current regulations and legislation;
• Responsible for the decisions relating to staff within the Compliance and Risk Team;
• Mandated signatory in accordance with the delegated authorities.

Knowledge, Experience and Skills

• Hold a relevant professional qualification, or have a minimum of 5 years relevant industry experience (e.g. Compliance/Risk/Internal Audit/Legal);
• Up to date working knowledge of international financial risk and regulatory standards
• Experience in compliance and risk reporting, preferably in an organisation with multiple business line and geographies;
• Systematic work approach and attention to detail;
• Good procedural and/or report writing skills;
• Ability to work under pressure and to tight deadlines;
• Strong Strategic and analytical thinking;
• Excellent communication skills.

Competency Framework

• Planning and Accountability - Level 4
• Adaptability and Learning - Level 4
• Judgement - Level 4
• Communication - Level 4
• Influencing Results - Level 4

Internal Audit Manager

We are on the lookout for an Internal Audit Manager to join our Internal Audit team!

The job holder is responsible for the timely delivery of high quality assurance audit reports on third party intermediaries and portfolios of businesses which meet the requirements of the Audit Risk & Compliance Committee (ARCC) and Conister Bank Limited’s Credit Committee. They will lead internal audits in the UK and the Isle of Man across all of the Manx Financial Group’s (“the Group’s”) companies including Edgewater Associates Limited.

We would welcome applications from both the UK and IOM as there is scope for the role to be based in any of our locations (Isle of Man, Manchester or Newbury).

For further information or to apply, please submit your CV below or email careers@mfg.im.

General Purpose

The job holder is responsible for the timely delivery of high quality assurance audit reports on third party intermediaries and portfolios of businesses which meet the requirements of the Audit Risk & Compliance Committee (ARCC) and Conister Bank Limited’s Credit Committee.

The job holder will lead internal audits in the UK and the Isle of Man across all of the Manx Financial Group’s (“the Group’s”) companies including Edgewater Associates Limited.

Key tasks and responsibilities

• Provide the ARCC and Group subsidiary Boards with an independent and objective evaluation of the adequacy, effectiveness and quality of operational, risk management and governance internal control framework;
• Identify potential areas of operational, financial or regulatory vulnerability and risk and provide management with a recommended corrective action plan for resolution of problematic issues and provide general guidance on how to avoid or deal with similar situation in the future;
• To develop, with the approval of the ARCC, and execute an annual Group internal audit plan to ensure that all of the internal business processes, procedures and controls are reviewed and assessed in order to identify the Group’s major risks;
• Perform audits related to third party intermediaries in accordance with contractual agreements, current legislation and professional standards. Including delivering on time high quality audit reports that clearly set out issues found and their practical solutions;
• To undertake regular internal audits of the Risk activities across the Group subsidiaries and report its findings to the ARCC;
• Provide recommendations for minimising internal control deficiencies and to recommend cost-control processes or cost reduction ideas;
• As part of the audit process influence third party audiences including partners, their products, their procedures and their practices to meet operational needs and/or regulatory requirements;
• Apply knowledge of relevant key regulations to influence audit scope;
• Contribute to the development of audit processes;
• Management of the Internal Auditor ensuring that clear objectives are set, training and support is provided and that their performance is monitored and directed to the achievement of departmental targets.
• Keep up to date with UK and Isle of Man regulatory changes and incorporate the impact of future legislation on current audits;
• Develop effective relationships with third party intermediaries and senior management to ensure strong understanding of the businesses; and
• Participates in business initiatives and pro-actively advise and assist the business on change initiatives.
• Ad hoc projects.

Principle Accountabilities

• To the Managing Director.

Working Relationships

• Independent and direct access to the Bank and Group’s responsible officers.
• Unfettered access to all business lines and support departments, with the authority to examine business processes, documents and speak to any member of staff in order to accomplish stated objectives.

Knowledge, Experience and Skills

• Hold or working towards obtaining a recognised Internal Auditor qualification.
• Minimum of 5 years’ experience gained in consumer retail finance or the banking industry.
• Up to date knowledge of internal audit reporting.
• Good understanding of the Credit Consumer Act and the FCA’s core regulatory functions.
• Ability to develop strong working relationships with a wide variety of stakeholders.
• Strong analytical and decision-making skills.
• Computer literacy (Word, Excel and Outlook).
• Excellent communication skills both oral and written.
• Business travel will be required.

Competency Framework

• Planning and Accountability - Level 4
• Adaptability and Learning - Level 4
• Judgement - Level 4
• Communication - Level 4
• Influencing Results - Level 4

Applications Support Engineer

Our IT team are searching for an Applications Support Engineer to join their team!

The successful candidate will be responsible for the operation, support and administration of the Company's new and existing business software applications.

If you are looking for a fresh challenge and have previous banking experience, please apply below or send your CV to careers@mfg.im.

General Purpose

Operation, support, and administration of the company’s new & existing business software applications.

Key tasks and responsibilities

Primary Responsibilities & ownership:

• Conister Deposit System
• Conister Lending System and all related utilities, processes, and interfaces
• External data transfers including Bottomline CSeries (Equifax, Credit Checking, BACS, etc.)
• SUN Accounts & Vision
• Virtual Cabinet
• ServiceDeskPlus (process, data, and policing)
• Company websites
• All client applications and related workstation configuration

Secondary responsibilities:

• Active Directory & all related functions (i.e. profiles, scripts, GPOs, etc.)
• Microsoft Technologies
• Microsoft Exchange
• VMWare
• SQL server & databases maintenance
• Threat protection applications
• Monitoring and security systems
• Network services, hardware, power and cabling
• Backup and restore systems
• Office machinery & consumables
• ServiceDeskPlus (maintenance only)
• Firewall & internal routing & switching management
• All Client hardware and operating system support

General obligations

• Support, maintain, document, and improve all utilities, processes, procedures, and interfaces relating to Primary Responsibilities.
• Keep the IT ServiceDesk updated on a daily basis
• 1st line IT support - ensuring the resolution of issues, and provision of client / server applications, desktop applications, and telephony systems to our end users.
• Strive to keep costs down without detriment to Primary Responsibilities
• Strive to simplify process and improve efficiency without detriment to Primary Responsibilities
• Assist in the day to day IT function and tasks as deemed necessary by the Head of IT
• Refer to Head of IT where changes to business process / procedures are planned, which may impact internal customers or day to day activity.
• Liaise effectively with outsourced 2nd line support providers and 3rd party suppliers.
• Keep individual training record up to date
• Communicate and record any disruption to services in a timely and appropriate manner
• Undertake projects that will improve support and modernisation of the systems and processes as required by the Head of IT
• Examine new technologies and assist the Head of IT in identifying important advances and trends in IT support and how they may benefit the Group.
• Strive for continual improvement in all verbal & written communication

Deliverables for monthly IT team meeting:

• Provide updates on current month’s targets and issues
• Discuss any concerns (taken outside the meeting on one to one basis if appropriate)
• Agree targets for following month

Other tasks:

• Ensure internal SLAs are being met (ServiceDesk) or discuss necessity for SLA changes
• Devise training programmes and material to increase staff application competency and awareness of security and best practices
• May act as project leader

Principle Accountabilities

• Accountable to the Head of IT for all work carried out on all Primary Responsibilities.
• Accountable to the primary owner of all secondary responsibilities for work undertaken
• Refer to the Head of IT where changes to business process / procedures are planned, which may affect internal customers or day to day activity.

NB: The Head of IT has ultimate responsibility and accountability for all IT related functions

Knowledge, Experience and Skills

Essential

• Minimum 5 years of relevant technology experience (preferably holds an IT related degree)
• Excellent knowledge of banking and payment applications and interfaces.
• Excellent knowledge of banking operational support.
• Sound knowledge of desktop and telephony applications.
• An understanding of network solutions & support.
• A strong background in application support analysis and management
• Excellent documentation and procedural skills
• Self development, desire to learn, transfer, and maintain professional skill sets and documentation.
• Strong problem solving skills, ability to investigate and overcome technical difficulties, or escalate problems to 2nd line support in a timely and organised manner
• Strong written and verbal communication skills with an ability to create good relationships with users and other team members
• Ability to self regulate in pressured or stressful situations
• Ability to self motivate with a desire to improve existing IT processes and practices
• Strong knowledge of MS Office applications

Desirable

• Knowledge and experience of VPN & remote access
• VBA & SQL scripting skills 

Working Relationships

• Must develop and maintain productive relationships with other members of the IT department.
• Must develop a friendly & helpful demeanour when communicating internally and externally

Decision Making Authority

• Essential purchases up to £300
• Low risk upgrades and configuration changes to Primary Responsibilities

NB: All other purchases (or any purchase over £300), and any changes that represent medium to high risk of unplanned service interruption, must be authorised by the Head of IT

Competency Framework 

Judgement - 3

Communication - 3

Teamwork - 3

Adaptability and Learning - 2

Planning and Accountability - 2