Terms & Conditions

Call us on 694 694

Mon–Fri: 9am–5pm

Request a callback Where to find us

Established 90 Years We've been supporting the local community since 1935

They really understand what customer service is all about

Stan Keig - Viking Office Systems

How to make a complaint

Please click the link below to view the 'How to make a complaint' information sheet.

Motor Finance (Commission) Complaints

If your complaint is in relation to Discretionary Commission Arrangements, please note that there was an announcement by the Financial Conduct Authority (FCA) on 11 January 2024 detailing a change to the time limits to respond. A further announcement was made by the FCA on the 24 September 2024 advising of a further extension to response time. These announcements also affect the time you have to refer your complaints to the Financial Ombudsman Service (FOS). For further information, please visit the FCA’s help page for consumers here.

Please click on the links below for further information on the Isle of Man and UK Financial Ombudsman Services:

https://www.gov.im/about-the-government/statutory-boards/isle-of-man-office-of-fair-trading/financial-services-ombudsman-scheme/