Call us on 694 694

Mon–Fri: 9am–5pm
Established 80+ Years We've been supporting the local community since 1935

It’s great to know we have a local bank that cares about the community

David Quirk - Former MHK

How to make a complaint


Please click the link below to view the 'How to make a complaint' information sheet.

How to make a complaint

Motor Finance (Commission) Complaints

If your complaint is in relation to Discretionary Commission Arrangements, please note that there was an announcement by the Financial Conduct Authority (FCA) on 11 January 2024 detailing a change to the time limits to respond. This announcement also affects the time you have to refer your complaints to the Financial Ombudsman Service (FOS). For further information, please visit the FCA’s help page for consumers here.

Please click on the links below for further information on the Isle of Man and UK Financial Ombudsman Services:

https://www.gov.im/about-the-government/statutory-boards/isle-of-man-office-of-fair-trading/financial-services-ombudsman-scheme/

www.financial-ombudsman.org.uk 

Request a callback
×

Fill out this form and we will be in touch as soon as possible

Name is required.
Telephone number is required.
An email address is required.
Please enter a message.

Where to find us

Come and talk to our team in branch at:
Conister Bank Limited, Clarendon House, Victoria Street, Douglas, Isle of Man, IM1 2LN

We are open Mon to Thurs 9am - 5:30pm, Fri 9am - 5pm

×