Manx Financial Group: We’re Focused On Your Future

Manx Financial Group: We’re Focused On Your Future

In uncertain times, it’s good to know that there are names you can rely on. While Manx Financial Group might not be a familiar name to everyone, the breadth of services provided by its subsidiaries has brought security, prosperity and peace of mind to individuals and businesses in the Isle of Man for many years. As the Group looks to the future ahead of the new financial year, we look at the role it has played in keeping the Island’s economy in good health. 

Manx Financial Group, is the holding company of a diversified financial services group offering personal and corporate banking, wealth management, insurance, payment solutions, foreign exchange and general financial planning through its subsidiaries: Conister Bank, Edgewater Associates, Manx Financial and Manx FX.

Conister Bank is the best known and the longest established of the subsidiaries, having provided personal and business customers with a wide range of products and services since  1935. Through the years, the Bank has helped successive generations while continuing to diversify, achieving an excellent reputation for providing traditional service, excellence and innovative forward-thinking solutions. A recent example is the launch of the Bridging Finance product designed to help people navigate the property market.

Edgewater Associates, which became part of the Group in 2010, similarly meets the needs of both personal customers by offering retirement planning, wealth management, mortgages and insurance, and for corporate client’s business protection, group pension schemes and associated staff benefits and commercial insurance. Like Conister Bank, Edgewater has a longstanding base in Douglas, from which it offers a service noted for its responsiveness and attention to detail.

Manx Financial Group has achieved consistent growth over a number of years, allowing it to broaden its reach. Manx Foreign Exchange (MFX) was launched in 2014, with the aim of providing specialist foreign exchange and currency payment solutions. The company offers facilities to help small to medium sized enterprises grow their businesses in both UK and Isle of Man; it also extends access to the most competitive international payment facilities.

As a result, MFX has enjoyed a similar success as the other members of its family, its confidence mirroring that of its steadily growing body of customers, who find all their individual FX requirements met under the roof of one organisation. 

While the functions of each Manx Financial Group subsidiary may be different, they are united by shared values: integrity, customer focus, teamwork and vision. Now with a staff of 107, the Group is resolute in upholding those values across the board, with the result that the reputation of the individual organisations, and the Group as a whole, goes from strength to strength. With an ever-expanding customer base, the Group is able to continue its commitment to the island’s economy, as indeed it has since its foundation.  

Of course, organisations which are dedicated to providing exceptional customer service tend also to offer highly attractive environments for existing and prospective staff: where common goals are well-defined and maintained from the top down, positive team culture thrives. 

Sandra Cardwell, Managing Director of Edgewater Associates, is proud of her team and very clear about what motivates them: “We are always looking to the future without losing sight of what matters to our clients in the present. Our aim at all times is to help them feel financially secure; this is always the priority for our team”. 

Douglas Grant, Managing Director of Conister Bank and Director of MFX, agrees. “Providing the best customer service is at the heart of everything we do and every decision we take. This would not be achievable without our people, who are the backbone of our organisation. 

We encourage everyone to develop their expertise, and are keen to see progression within the Group. Attracting and fostering talented, skilled individuals in turn allows us to continue to offer market expertise, economic strength and financial security. These are the core benefits for Manx Financial Group customers, and we are pleased to deliver this high level of service”.